This Privacy Policy explains how Tireless Tutors processes personal data when you use chesttireball.christmas, contact us, or take part in our language courses and tutoring services.
You may have rights to information, access, correction, deletion, restriction, objection, and data portability under applicable law. If processing is based on consent, you may withdraw that consent for future processing. Some requests may be limited where we must keep data for legal, contractual, or security reasons.
To exercise your rights, send a clear request using the contact details in this policy and describe the data or issue concerned. We will review the request, respond within the period required by law, and explain if any part of the request cannot be fulfilled.
Enquiry records are kept for the period needed to handle the request and follow up where appropriate. Enrolment, payment, and course administration records are retained for the time required by law and for ordinary business documentation. When data is no longer needed, it is deleted or anonymised in a practical and secure manner.
The current version applies from the date it is published on the website. If a change materially affects how we process personal data, we will take reasonable steps to make the update visible to users before it takes effect.
Data Processing Overview
This section outlines the main purposes for processing personal data, the types of external recipients involved, and the legal framework that supports limited data sharing.
Purpose of use
We use personal data to respond to enquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal obligations. We may also use limited technical data to secure the site, prevent misuse, and improve basic functionality.
Third-party sharing
We may share personal data with payment processors, booking or communication tools, website hosting providers, and online lesson service providers that support our operations. These recipients act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes.
Legal basis
Personal data may be shared with courts, regulators, tax authorities, or other public bodies when disclosure is necessary to comply with law, defend legal claims, or protect rights and safety. We limit such disclosures to what is reasonably required in the circumstances.
Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the context. We limit processing to what is necessary for course enquiries, enrolment, lesson delivery, administration, and related website functions.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the competent data protection authority if you believe your rights have been affected.
We may process identification and contact details, course level information, timetable preferences, enrolment records, payment-related records, communication content, and technical data such as device and browser information. Where online lessons or consultations are used, we may also process participation details and limited audio or video data necessary to deliver the session.
We receive personal data when you submit an enquiry, arrange a level screening, book a course, join a group lesson, make a payment, or communicate with us by phone, email, contact form, or online consultation. We may also obtain technical data automatically through the website and, where relevant, from service providers involved in booking, payment, or online lesson delivery.
Session cookies help the site function during a visit, while persistent cookies may remember settings or support repeat use. Depending on the tools in use, cookies may also support booking workflows, security, and measurement of site performance. We do not rely on cookies for purposes beyond those described in this policy.
You can manage or delete cookies through your browser settings and, where available, through any site-level preference tools. Blocking certain cookies may affect booking functions, embedded content, or the stability of online lesson features.
